We're Here to Help

Support

Got a question about your purchase or the calculator? Let's help

Contact us

Email: shschance@gmail.com

Include your name, email, and payment reference or order details so we can help you faster.

What we can help with

  • Payment unlocking issues
  • Refund requests for technical failures
  • Questions about your Premium Report or Early Alert purchase
  • General guidance on using ChanceSHS

If you paid but your report did not unlock

Send us your MoMo transaction ID and the email you used for checkout. We will verify it and respond as quickly as possible.

Email is the main support channel for ChanceSHS. If you need a faster reply, send your request from the same email address used to purchase the service.